Privacy policy


Privacy policy in accordance with Art. 13 GDPR

This privacy policy was created by a service provided by www.einfach-dsgvo.de


Name and address of the responsible party

The responsible body within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is: 
syscoon GmbH 
Loh 7 
77978 Schuttertal 
Germany 
Phone: +49 7826 96616 0 
Email:​ info@syscoon.com


Name and address of the data protection officer

heyData GmbH
Schützenstr. 5
10117 Berlin
E-Mail: datenschutz@heydata.eu
https://heydata.eu/



General information on data processing


This privacy policy is intended for:

– Visitors to our website,
– Customers and interested parties,
– Contact persons and employees of our corporate customers,
– Users of our products and services.

Legal basis for the processing of personal data

In accordance with Art. 13 GDPR, we hereby inform you of the legal basis for our data processing. If the legal basis is not specified in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 (1) (a) in conjunction with Art. 7 GDPR. The legal basis for processing for the fulfillment of our services and the implementation of contractual measures, as well as for responding to inquiries, is Art. 6 (1) (b) GDPR. The legal basis for processing for the fulfillment of our legal obligations is Art. 6 (1) (c) GDPR. If the processing of your data is necessary to safeguard a legitimate interest of our company or a third party and the interests, fundamental rights, and freedoms of the data subject do not outweigh the former interest, then Art. 6 (1) lit. f GDPR serves as the legal basis for the processing. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.​


Data deletion and storage period

We adhere to the principles of data minimization pursuant to Art. 5 (1) (c) GDPR and storage limitation pursuant to Art. 5 (1) (e) GDPR. We only store your personal data for as long as is necessary to achieve the purposes stated here We only store your personal data for as long as is necessary to achieve the purposes stated here or as required by the retention periods stipulated by law. Once the respective purpose no longer applies or once these retention periods have expired, the corresponding data will be deleted as quickly as possible.

Note on data transfer to third countries

Note on data transfer to third countries

Our website also incorporates tools from companies based in third countries (including the USA). If these tools are active, your personal data may be transferred to the servers of the respective companies. The level of data protection in third countries does not generally comply with EU data protection law. This means there is a risk that your data may be passed on to authorities in these countries. We have no influence over these processing activities.

External links

This website may contain links to third-party websites or other websites for which we are responsible. If you follow a link to one of the websites outside our responsibility, please note that these websites have their own privacy policies. We accept no responsibility or liability for these external websites and their privacy policies. Therefore, before using these websites, please check whether you agree with their privacy policies. 

External links can be recognized either by the fact that they are slightly offset in color from the rest of the text or by the fact that they are underlined. Your cursor will indicate external links when you move it over such a link. Only when you click on an external link will your personal data be transferred to the destination of the link. In doing so, the operator of the other website receives, in particular, your IP address, the time at which you clicked on the link, the page on which you clicked on the link, and other information that you can find in the privacy policy of the respective provider.

Please also note that individual links may lead to data being transferred outside the European Economic Area. This could give foreign authorities access to your data. You may have no legal recourse against such data access. If you do not want your personal data to be transferred to the link destination or even be exposed to unwanted access by foreign authorities, please do not click on any links.



Rights of the data subject​

As a data subject within the meaning of the GDPR, you have the option of asserting various rights. The rights of data subjects arising from the GDPR are the right of access (Article 15), the right to rectification (Article 16), the right to erasure (Article 17), the right to restriction of processing (Article 18), the right to object (Article 21), the right to lodge a complaint with a supervisory authority, and the right to data portability (Article 20).

Right of revocation: 
Some data processing can only be carried out with your express consent. You have the option of revoking your consent at any time. However, this does not affect the legality of the data processing up to the point of revocation.

Right to object: 
If the processing is based on Art. 6 (1) (e) or (f) GDPR, you as the data subject may, for reasons arising from your particular situation, object at any time to the processing of personal data concerning you. You also have this right in the case of profiling within the meaning of Art. 4 (4) GDPR based on these provisions. If we cannot demonstrate a legitimate interest in the processing that outweighs your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims, we will refrain from processing your data after you have objected.
If the processing of personal data is used for direct marketing purposes, you also have the right to object at any time. The same applies to profiling related to direct marketing. Here, too, we will no longer process personal data once you have objected. If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes.

Right to lodge a complaint with a supervisory authority:
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work, or the place of the alleged violation, without prejudice to any other administrative or judicial remedy.

Right to data portability:
If your data is processed automatically on the basis of consent or the performance of a contract, you have the right to receive this data in a structured, commonly used, and machine-readable format. You also have the right to request the transfer and provision of the data to another controller, insofar as this is technically feasible.

Right to information, correction, and deletion:
You have the right to obtain information about your processed personal data regarding the purpose of data processing, the categories, the recipients, and the duration of storage. If you have any questions on this topic or other topics relating to personal data, you can of course contact us using the contact details provided in the legal notice.

Right to restriction of processing:
You may assert the restriction of the processing of your personal data at any time. To do so, you must meet one of the following conditions:
  • You dispute the accuracy of the personal data. For the duration of the verification of accuracy, you have the right to request a restriction of processing.
  • If processing is unlawful, you may request restriction of the use of the data as an alternative to erasure.
  • If we no longer need your personal data for processing purposes, but you need the data to assert, exercise, or defend legal claims, you can request restriction of processing as an alternative to erasure.
  • If you object to the processing pursuant to Art. 21 (1) GDPR, a balance will be struck between your and our interests. Until this balance has been struck, you have the right to request the restriction of processing .

Provision of the website (web host)​

Our website is hosted by:
Hetzner Online GmbH
Industriestr. 25, 91710 Gunzenhausen
Deutschland

When you visit our website, we automatically collect and store information in so-called server log files. This information is automatically transmitted by your browser to our server or to the server of our hosting company. This includes:
  • IP address of the website visitor's device
  • Device used
  • Host name of the accessing computer
  • Visitor's operating system
  • Browser type and version
  • Name of the file accessed
  • Time of server request
  • Amount of data
  • Information on whether the data retrieval was successful
This data is not merged with other data sources. The legal basis for the processing of this data is Art. 6 (1) lit. f GDPR. Our legitimate interest is the technically error-free presentation and optimization of this website.

Instead of operating this website on our own server, we can also have it operated on the server of an external service provider (hosting company). In this case, the personal data collected on this website will be stored on the servers of the hosting company. In addition to the above-mentioned data, this may include, for example, contact requests, contact details, names, website access data, meta and communication data, contract data, and other data generated via a website .

The purpose of fulfilling the preliminary contract or contract with the data subject is cited as a further legal basis (Art. 6 para. 1 lit. b GDPR). If we have commissioned a hosting company, a contract for order processing exists with this service provider.


Use of cookies

Our website uses cookies. Cookies are pieces of information that a web server (server that provides web content) stores on your device in order to identify that device. They are either stored temporarily for the duration of a session (session cookies) and deleted after you leave a website, or permanently (permanent cookies) on your device until you delete them yourself. They are either stored temporarily for the duration of a session (session cookies) and deleted after you leave a website, or stored permanently (permanent cookies) on your device until you delete them yourself or your web browser automatically deletes them.

Cookies may also be stored on your device by third-party companies when you visit our site (third-party requests). This enables us, as the operator, and you, as a visitor to this website, to use certain services from third parties that are installed on this website. Examples of this are cookies for processing payment services or cookies for displaying videos.

Cookies have a wide range of uses. They can improve the functionality of a website, control shopping cart functions, increase the security and convenience of website use, and perform analyses of visitor flows and behavior . Depending on their individual functions, cookies are classified under data protection law. If they are necessary for the operation of the website and intended to provide certain functions (shopping cart function) or serve to optimize the website (e.g., cookies to measure visitor behavior), their use is based on Art. 6 (1) lit. f GDPR. As website operator, we have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. In all other cases, cookies are only stored with your express consent (Art. 6 (1) (a) GDPR).

If cookies from third-party companies or for analysis purposes are used, we will inform you separately in this privacy policy. Your required consent will be requested and can be revoked at any time.
External services are used on our website. External services are services provided by third parties that are used on our website. This may be done for various reasons, such as embedding videos or ensuring the security of the website. When using these services, personal data is also passed on to the respective providers of these external services. If we do not have a legitimate interest in using these services, we will obtain your consent as a visitor to our website, which you can revoke at any time, before using them (Art. 6 (1) (a) GDPR).


Analytics

We process personal data of website visitors to analyze user behavior. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This enables us to increase the user-friendliness of our website. Using the analysis tools employed, we can, for example, create user profiles for the display of targeted or interest-based advertising messages, recognize our website visitors on their next visit to our website, measure their click/scroll behavior and downloads, and analyze the effectiveness of our advertising campaigns. We use cookies to analyze user behavior. Cookies are small text files that are stored on your computer when you visit a website. Cookies enable us to recognize you when you visit our website again. create user profiles for the display of targeted or interest-based advertising messages, recognize our website visitors on their next visit to our website, measure their click/scroll behavior and downloads, create heat maps, recognize page views, measure the duration of visits or bounce rates, and trace the origin of website visitors (city, country, from which page the visitor comes from). With the help of the analysis tools, our market research and marketing activities can be improved.

The processing of data is based on the legal basis of consent (Art. 6 (1) (a) GDPR). As a website visitor, you have consented to the processing of your personal data with your voluntary, express, and prior consent . Without separate consent, we will not process personal data in the manner described above, provided that there is no other legal basis within the meaning of Art. 6 (1) GDPR on which we base the processing. We will proceed in the same way if you revoke your consent. The legality of the processing carried out until revocation remains unaffected.


Google Analytics 

We use the Google Analytics service on our website. The provider of this service is Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Ireland.

Using the service may result in data being transferred to a third country (the USA).

Further information can be found in the provider's privacy policy at the following URL:
https://policies.google.com/privacy.

Interface software

Business processes run more cost-effectively, faster, and with fewer errors when they are automated using software via interfaces. This allows them to be efficiently integrated into company processes via the company's own website or social networks. We use interface software on our website to link different applications with each other and to transfer personal data securely from one application to another.

The processing of data is based on the legal basis of consent (Art. 6 (1) (a) GDPR). As a website visitor, you have consented to the processing of your personal data with your voluntary, express, and prior consent . Without separate consent, we will not process personal data in the manner described above, provided that there is no other legal basis within the meaning of Art. 6 (1) GDPR on which we base the processing. We will proceed in the same way if you revoke your consent. The lawfulness of the processing carried out until revocation remains unaffected.


Google Tag Manager

We use the Google Tag Manager service on our website. The provider of this service is Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Ireland.

Using the service may result in data being transferred to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL:
https://policies.google.com/privacy.

Webfonts

This site uses so-called web fonts for the uniform display of fonts, which are provided by an external provider and loaded by the browser when the website is accessed. In doing so, the provider of the web font becomes aware that our website has been accessed from your IP address, as your browser establishes a direct connection to the provider of the web font .

The processing of data is based on the legal basis of consent (Art. 6 (1) (a) GDPR). As a website visitor, you have consented to the processing of your personal data with your voluntary, express, and prior consent . Without separate consent, we will not process personal data in the manner described above, provided that there is no other legal basis within the meaning of Art. 6 (1) GDPR on which we base the processing. We will proceed in the same way if you revoke your consent. The legality of the processing carried out until revocation remains unaffected.

Google Fonts

We use the Google Fonts service on our website. The provider of this service is Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Ireland.

Using the service may result in data being transferred to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL:
https://policies.google.com/privacy.


Contact form

Our website offers the option of contacting us via a contact form. To contact us using this form, we will need your contact details in particular.

The legal basis for this is processing for the purpose of fulfilling a contract or taking pre-contractual measures in accordance with Art. 6 (1) (b) GDPR. In addition, there may be a legitimate interest in maintaining business relationships or responding to your inquiry for other reasons.

In this case, the legal basis for processing your data would be Art. 6 (1) (f) GDPR.

The data will be deleted once we have responded to your request and there are no other retention obligations that prevent this.


Contact by telephone or email

In accordance with legal requirements, we have provided a telephone number and email address on our website. The data transmitted via these channels is automatically stored by us so that we can process corresponding inquiries or contact the inquiring person. We do not pass this data on to third parties without consent. We also use cookies on our website. Cookies are small text files that are stored on your computer when you visit a website. Cookies enable us to recognize your computer when you visit our website again. Cookies are used to improve the user-friendliness of our website and to provide you with a better service. Cookies are stored on your computer until you delete them.

If contact is made by telephone or via our email address for pre-contractual or contractual purposes, the processing of personal data is based on the legal basis of Art. 6 (1) lit. b GDPR. For all other contacts made by you, the processing of personal data by us is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR.

Handling applicant data

You have the option of sending us an application (e.g., by mail, online application form, or email). The personal data we receive as a result will be stored and processed by us for the application process. We will contact you by phone or email to discuss the details of your application.

The basis for processing is Art. 6 (1) (b) GDPR and Art. 6 (1) (a) GDPR, provided that consent has been given. Insofar as German law is applicable, § 26 BDSG (Federal Data Protection Act) in particular is used as the legal basis for processing. You can revoke your consent at any time. The legality of the processing carried out until revocation remains unaffected.

If the application results in an employment relationship, the data collected will be stored for the purpose of processing the employment relationship on the basis of Art. 6 (1) (b) GDPR. If no employment relationship is established, the data will be stored on the basis of Art. 6 (1) (f) GDPR. employment relationship on the basis of Art. 6 (1) lit. b GDPR. If no employment relationship is established, the data will be stored on the basis of Art. 6 (1) lit. f GDPR for the duration of the statutory claims, in particular due to discrimination in the application process. This is necessary for the defense against any lawsuits or allegations. If consent has been given, the data will be stored for a longer period on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time. The lawfulness of the processing carried out until the revocation remains unaffected.

If no employment relationship is established, the applicant can be added to our applicant pool. All information provided in the application will be stored so that the applicant can be contacted when suitable job vacancies arise. If you have any questions about this, please contact us.

Data is stored in the applicant pool exclusively after consent has been given on the basis of Art. 6 (1) lit. a GDPR. This consent can be revoked at any time, whereupon the corresponding data will be deleted, provided there are no legal reasons for retention. Deletion takes place automatically at the latest two years after consent has been given. The lawfulness of the processing carried out until revocation remains unaffected.

Candidate pool

If no employment relationship is established, the applicant can be added to our applicant pool. In this case, all information provided in the application is stored so that the person in question can be contacted when suitable job vacancies arise .

Data is only stored in the applicant pool after consent has been given on the basis of Art. 6 (1) (a) GDPR. This consent can be revoked at any time, whereupon the corresponding data will be deleted, provided there are no legal reasons for retention. Deletion will take place no later than two years after consent has been given. The legality of the processing carried out until the revocation remains unaffected.



Processing of personal data in the context of customer relationships


IIn the context of initiating, executing, and processing contractual relationships, we process personal data of contact persons, employees, and other authorized representatives of our corporate customers.

In particular, we process:
– name
– business contact details (email address, phone number)
– contract and communication data
– access and usage data of our systems
– billing and payment information

Billing and payment informationn.

The legal basis is Art. 6 (1) (b) GDPR (contract/pre-contractual measures) and Art. 6 (1) (f) GDPR (legitimate interest in proper business processing).